• Basic statement
    Today’s progressive, lead edge customers have, for the most part, embarked on a process to improve and/or maintain their standing in their industry.

    “Process” accurately reflects the nature of the undertaking, in that, process is something once started, never ends.

    “QUALITY” if the measure of satisfaction delivered to their customers. Simply put: it is the measure of success for each transaction fully completed in accordance with the wishes of their customer. In other words, delivering what was requested G3 has committed resources, in fact, a Vice President of Quality to ensure its service offering is in peak form at all times – constantly improving old methods and introducing new methods where and when appropriate.

    How do we affect our customers’ commitment to Quality?

    We are only one of the links in their overall supply-chain of Quality. If we fail - if we do not perform (as requested) we can destroy our customers’ efforts to provide the best possible service.

    What does Quality really mean?

    It not only means providing problem free (100% of the time) transportation services, it also means: highlighting potential problem areas, before an error occurs. One step further in the process of cleaning the chain of any weak links.

    It only makes good sense to comply with our customer’s good intentions. If we wish to succeed and survive in this competitive world, we have to learn to satisfy our customer’s needs – in a way they can understand and appreciate.

    Each and every one of us understands fully and accepts Quality and it's principles.
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